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Help with the order process

Ordering process, simple and convenient

How can I order from Protectoplus Lager- und Umwelttechnik GmbH?

Companies from the fields of industry, trade, commerce, crafts and authorities as well as self-employed professionals can order from us.

1. Shopping cart

Select the products you would like to order by clicking the "Add to shopping cart" Button. This will place your selection in the shopping cart. You can change this selection at any time up to the sending of your order under "Edit shopping cart" by editing the number of products, deleting the selection or cancelling the order process. By clicking the button "To the checkout" you will get to the next order step.

2. Checkout

Please log in with your email address and password if you already have a customer account, otherwise please register as a new customer. Your data will be collected, processed and used in compliance with data protection regulations(Privacy Policy). Your data will not be used for any other purpose or passed on to third parties.

3. Check billing address / select payment method

Now check your billing address and enter your desired payment method .

4. Check delivery address

Delivery will be made to your billing address unless otherwise specified. To change the delivery address, please click on "Add different delivery address" and enter the desired delivery address.

5. Complete the order process / General terms and conditions and data protection

You will see in the overview of your order: the billing address, the delivery address, the payment method and the selected products. Enter any remarks you would like to send to us in the comments field. Check that all the details are correct and please read carefully the General Terms and Conditions . Our offer is intended exclusively for companies, traders and public authorities. You can only proceed with the order if you agree to our terms and conditions (check the box at the top of the form). By clicking the button "order with obligation to pay" you send your order to us. You hereby place a binding order for the goods contained in the shopping cart. You will receive a confirmation of the receipt of your order to the given email address immediately after sending the order. After a short processing time you will also receive a formal order confirmation and invoice for your records.

6. Conclusion of contract

The presentation of the products in the online shop does not represent a legally binding offer but a non-binding online catalogue. We can accept your order by sending an order confirmation or by delivering the goods.

7. Shipping costs

The prices stated on the product pages are exclusive of VAT and apply to deliveries (excluding islands and high mountains), not unloaded. The amount of the possibly deviating shipping costs will be communicated to you separately in a following order confirmation. As a rule, however, we deliver our products "free domicile - unloading on site".

Domestic orders

The minimum order value is EUR 25,- (excl. VAT). If the minimum order value is not reached, a surcharge will be added until the minimum order value is reached.

Foreign orders

The minimum order value is EUR 50,- (excl. VAT). If the minimum order value is not reached, a surcharge will be added until the minimum order value is reached. Further additional costs which are not paid or invoiced through us (e.g. customs duties) do not apply.

8. Payment

You can pay alternatively by Invoice, prepayment, PayPal or credit card pay. If you choose credit card, you will be redirected to the PayPal website, where the payment process takes place. Enter your credit card details there, no PayPal account is required. After selecting the payment method "Prepayment" we will give you our bank details in the following order confirmation or invoice and deliver the goods after receipt of payment. Invoices are due upon receipt of the goods.

9. Delivery

The delivery takes place by parcel service or forwarding agency. You will find more information in the section "Delivery and shipping costs"

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